Privacy Policy

Last updated: 08 August 2026

MoveWell Physiotherapy & Pilates Studio respects your privacy and is committed to protecting the personal information you share with us through this website.

Who We Are

This website is operated by MoveWell Physiotherapy & Pilates Studio, located at 603, 6th Floor, A-Park Business Hub, Opp. Kasturbhai Lalbhai Museum, Under Bridge, Shahibaug, Ahmedabad – 380004.

Information We Collect

When you use our website, contact form, WhatsApp appointment enquiry, or appointment request page, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Message or concern submitted through the contact form
  • Service or treatment concern shared by you
  • Preferred visit timing, if shared by you
  • Any comments shared during appointment enquiry or request

We collect only the information needed to respond to your enquiry, understand your concern, and coordinate clinic communication.

How We Use Your Information

We use the information you provide only for clinic-related communication, including:

  • Responding to your enquiry
  • Confirming appointment requests
  • Contacting you regarding your enquiry, consultation, or appointment request
  • Understanding your basic concern before the visit
  • Improving our website and patient communication process

We do not sell, rent, or trade your personal information.

Appointment and Health-Related Information

Any concern, symptom, or health-related information shared through this website, contact form, WhatsApp, or appointment enquiry is used only for appointment coordination and clinic communication purposes.

Information shared online should not be considered a medical diagnosis, treatment plan, or medical advice unless you are properly assessed by a qualified physiotherapist.

For detailed assessment, diagnosis, treatment, and clinical advice, please consult the physiotherapist directly.

This website is not intended for medical emergencies. In case of a medical emergency, please contact emergency medical services or visit the nearest hospital.

Contact Form and Appointment Enquiry Data

When you submit the contact form, WhatsApp appointment request, or appointment enquiry page, the details are sent to our clinic team for follow-up.

These details may also be stored in the website system for enquiry handling, appointment coordination, and record reference.

We use this information only for communication related to your enquiry, appointment request, or clinic services.

WhatsApp Communication

Our website may include WhatsApp links for appointment enquiries or clinic communication.

When you click a WhatsApp link, you may be redirected to WhatsApp, which is operated by a third-party service provider. Any communication through WhatsApp is subject to WhatsApp’s own terms and privacy policy.

Please avoid sharing highly sensitive personal or medical information through WhatsApp unless necessary for appointment coordination.

Cookies and Website Usage

Our website may use basic cookies or similar technologies to improve website performance, security, and user experience.

Some plugins or embedded services may also use cookies. You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve website performance, content, and user experience.

Google Analytics may collect information such as page views, session statistics, approximate location, browser and device information, and general website interaction data such as scroll activity or outbound-link clicks.

We do not intentionally send names, email addresses, phone numbers, health information, messages, or appointment enquiry details to Google Analytics.

Google Analytics uses cookies and similar technologies. You can manage or delete cookies through your browser settings. You may also use Google’s Analytics opt-out browser add-on, where available, if you prefer not to have website activity measured by Google Analytics.

Embedded Content and Third-Party Services

Our website may include embedded content or third-party tools such as Google Maps, WhatsApp links, analytics tools, security tools, or other clinic enquiry-related services.

Embedded content from other websites or third-party services may behave in the same way as if you visited those services directly. These third-party services may collect data according to their own privacy policies.

Data Sharing

We do not share your personal information with unrelated third parties for marketing or selling purposes.

Your information may be processed through website tools, email services, hosting providers, WhatsApp links, security tools, analytics tools, or form plugins only for operating the website, managing enquiries, coordinating appointment requests, maintaining website security, and improving clinic communication.

Data Retention

We keep enquiry and appointment request information only for as long as needed for clinic communication, appointment coordination, record reference, or legal/compliance purposes.

You may contact us if you want your submitted information corrected or removed, subject to practical, legal, or record-keeping requirements.

Data Security

We take reasonable steps to protect the information submitted through this website. However, no website, email system, WhatsApp communication, or online transmission can be guaranteed to be completely secure.

Please avoid sharing unnecessary sensitive personal or medical information through online forms or messaging platforms.

Children’s Information

Our website is intended for general clinic enquiry and appointment requests.

If information is submitted for a child or minor patient, it should be provided by a parent, guardian, or responsible adult.

Your Rights

You may contact us to request access, correction, or deletion of personal information submitted through this website, subject to applicable legal, clinical, and record requirements.

Contact Us

For privacy-related questions, please contact:

MoveWell Physiotherapy & Pilates Studio
603, 6th Floor, A-Park Business Hub, Opp. Kasturbhai Lalbhai Museum, Under Bridge, Shahibaug, Ahmedabad – 380004

Phone / WhatsApp: +91 9081919900
Email: info@movewellrehab.in

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.